Business

I’ve recently been on a cost-cutting adventure at work. Anything I can do to bring our IT costs down and create IT income gets my full attention. As such, a recent offering from Telus caught my attention. The premise is simple, instead of treating new PC’s, servers, etc as a cost you need to immediately bear (it’s a royal pain getting approval for 20K for 4 new servers); you treat it as a utility.

Think about it for a second, when you have regional or long-distance phone service and you want to add features, you just call up, add them and they charge you appropriately.

Wouldn’t it be great if each PC on your network had a fixed monthly cost which, just like any other utility, included a total warranty on the hardware, included all hardware and OS maintenance and had decent support response times?

This could be big! (more…)