A Personal Blog
b5media
The b5media Advisory Board
Oct 29th
This post by Ed Sutherland reminded me that I hadn’t blogged about b5media’s latest addition, our Advisory Board, yet!
Rick announced the change last week while I was in NYC propositioning midgets.
Why an Advisory Board?
Before I go into the specific members of our AB, I thought I’d talk a bit about why I wanted an AB in the first place. During b5media’s first year, myself, Darren, Duncan and Shai functioned largely as our own collective.
Most decisions were made as a group and that worked pretty well. Post funding it was clear that the headquarters would be in Toronto, and that we needed a single person to be responsible for stuff – and that person became me (since I was in Toronto and had raised the round, the decision was fairly obvious).
Our second year was really a growth year for b5. We went from just me and Duncan being full-time to the current team of about 15. We went from 3 clunky servers to a cluster of nearly 20 great boxes. We went from 4-5MM real pages served to real people to more than 30MM/month now. We drove revenue from 20K/month to more than 100K/month. We matured our processes, added great content areas like our new Music Channel, launched our first Gateway (Spekked.com, the best way to find all of our best Entertainment and TV Show content). We went to Gnomedex and laid it down hard. We got an office (which is now nearly packed!).
All in all, it was an incredibly busy year. But, it was basically the year I’d planned out (though we blew through my expectations in terms of growth!). Very little of what happened wasn’t in the scope of the business plan we prepared for our VC’s. And very little that was in the BPlan didn’t get done.
So a great year.
But we’re now entering b5media’s 3rd year as a company! And this year there will be fairly massive changes afoot. All good. All fun. All incredible, but they require talents, knowledge, connections, wisdom and experience that I simply don’t have.
There were a bunch of options for filling this knowledge and experience gap, but the most attractive (by far) was to work with people I knew, trusted and admired to build a group of folk I could regularly bounce ideas, progress and concepts off of. And not a group of folk who were just going to agree with everything, but a group of people with a history of drawing their lines in the sand and really standing up for what they believed in. A group who were going to challenge me and push me to think bigger, think harder and think deeper.
Ahem.
So we formed our AB.
Why These Participants in the Advisory Board?
As Rick and Ed noted, the Advisory Board is made up of the following folk:
With the exception of Hugh, I’ve met and had chats with all of these folk. And I’d consider Robert, Renee and Stowe “friends” (in the business, travelling in the same circles, try and hang out when we can kind of style). Doc I don’t know a tonne, but we’ve done a few podcasts together and met once, so he isn’t a total stranger.
So why these folk, and what did I feel they brought to the table (that was uniquely theirs)?
One by one, here’s what I like about these folk (for Rick’s take, read his post):
- Robert Scoble: Robert is one of the most passionate people I’ve ever met. He lays everything out there in a way I’ve always admired. He never holds back (even with his laugh, heh) and has taught me a tonne through his example. This passion for community, transparency and people will be critical in the next year or two. In addition, Robert knows video. I love video. Video is something we here at b5 want to do more of. Robert can bring knowledge that myself and the team simply don’t have. There are a bunch of other areas I want to pick Robert’s brain on, but mentioning them would reveal our plans a bit too soon ;-)
- Hugh MacLeod: I haven’t met Hugh, so this is a bit harder to do. But, from reading his blog and listening to some of his talks a few things strike me about Hugh (whether they’re true or not): He doesn’t assume anything, thinks outside the box, and pushes you to not only think things through but to think them through from an entirely different perspective. Hugh strikes me as a bit of a gemologist (if that’s the right word). He takes an idea, spins it around and looking at it from just the right direction under just the right light he can see very tiny blemishes – blemishes that could do long-term damage to the company if the CEO weren’t aware of them. No pressure Hugh, heh!
- Renee Blodgett: I love Renee. Renee is cooler than Colber, by a country mile. She’s totally passionate, loves the people she loves, loves making intros and is the best PR person I’ve ever known. And she’s great at pulling a smile out of me on camera, which isn’t easy to do. Professionally, Renee nows everyone in the valley (and beyond). And the people who matter love her. Not that I’ll only be using Renee for her connections, of course. Her experience in the last (insert an appropriate number of years that shows she has experience but isn’t in any way “old”!) years has helped her see things that others have missed. As the PR person for companies that have been wildly successful and others that have flamed out spectacularly, I believe she has an innate sense for things that work and things that don’t, and I can only hope she’ll share those with me and the team this next year or two unfolds!
- Stowe Boyd: I’ve worked with Stowe on a couple of projects over the last few years. While none of them ended very well, we’ve managed to stay in touch and stay friendly. I met Stowe a few years ago on the conference speaking circuit, where we’d often grab drinks and bitch about how awful and tiring the whole thing was and how we’d never do another conference. And then the next month we’d do the same thing. And the next ;-) Beyond that, though, Stowe has forgotten more about building successful companies, communications plans and growth strategies than I’ll ever learn. I’ve wanted to get Stowe officially involved with b5 since the launch, and I’m tickled that I can finally toss ideas at him and see what he thinks!
- Doc Searls: Like Hugh I don’t know Doc incredibly well. But I know he’s one of the most wickedly smart people of this generation, that he knows media the way Stowe knows business (ie: has forgotten more than I’ll ever know) and has seen so much that it’s hard to imagine anything truly surprising him. As much as I hope we can (pleasantly) surprise him with some of the things we’ll be doing in the future, I’d be just as happy for him to lend his wisdom and experience to help figure out which rabbit trails lead to gold mines and which just lead to brambles.
So, to those who (like Ed) were wondering why the AB, and why this AB, I hope this provides some insight into my though processes on this.
It’ll be a change for me to interact with an AB, and I’ll need to learn (hopefully quickly) how to do that. I’m not used to having one, so building the habit of communicating with them regularly will likely be my biggest challenge.
But I’m absolutely looking forward to working with this group of luminaries, acquaintances and friends and I can’t wait to not only bounce this year’s plan off of them in Vegas at CES, but to continue bouncing ideas off of them and getting their individual and group feedback throughout the year. A huge thanks to each of them for agreeing to join, to Rick for kicking me in the butt for getting this done and to my team for 2 fantastic years already!
Upcoming Conference Schedule – Let's Meet!
Oct 17th
Alright, my conference schedule for the rest of the year is firmed up, and here she be (if you feel I’m missing one, let me know!):
November 5-7: ad:tech, NYC
I attend ad:tech every year. Typically the sessions are rubbish, the show floor is alright, and the business development is fantastic. With me will be Chad Randall, our VP Sales and our new (as yet unannounced) COO. So if you want to hook up, let me know! We’ll be looking specifically for ad partnership opportunities, syndication opportunities and core technological improvements (like stats) that we can leverage as b5media passes the 50M pages/month mark.
November 8-9: Blog World Expo, Vegas
We should have a full announcement on b5′s involvement in BWE later this week. Suffice to say we’ll be there. A LOT of us will be there. So whether you’re looking to sell your blog or blog network, looking to partner on ad sales or activities which bring mutual exposure or simply want to meet the team and hangout, BWE is the best chance you’ll get (at least until Gnomedex next year) to see the majority of the b5 team.
December 11-12: Le Web 3, Paris
I’ll be the only b5′er going to Le Web, mainly because my purpose is pretty singular. Meet great people doing blogging stuff (specifically networks), and find ways to work together quickly to extend our reach to Europe and your/their reach to North America. If you or someone you know falls into this basket, I definitely want to hear from you.
January: CES, Vegas
Can’t forget CES, where we’ll have a fairly major announcement coming down that we’re all very excited about!
If you’re around or someone who should or would like to be working with us is around, feel free to have them corner me at one of these events. I always love talking shop, so it’s never an intrusion!
10 Reasons the "Ad Crisis" is a Myth
Oct 14th
To readers: Yes, yes, a REAL blog post. Hold your applause, cause this’ll probably be the only one this month!
Based on Beth Comstock’s remarks earlier this week, the web has been all afroth with news about how ad-supported startups are going to die because, to quote Beth
There are not going to be enough advertising dollars in the marketplace. No matter how clever we are, no matter what the format is.
The conversation frothed all over the Web 2.0 world for awhile before hitting some real mainstream media attention (this Reuters piece being the latest ripple). Everyone’s commented on it.
Now, I’ve basically taken the position that, largely, I don’t have time to comment on the first wave of frothiness for any given subject. But as this is the second wave, I’m gonna take a stab at it (kinda like I did with the Jeremy Liew “there’s no money in advertising” thing that went around earlier this year).
So, on this wave, here’s what’s going on.
- Reuters writes its piece, quoting Beth, saying that while more money will come online, most of it will go to big companies.
- Rafat David Kaplan (ed: David wrote this article, not Rafat, sorry Rafat!) @ PaidContent (who I have nothing but respect for don’t actually know at all) basically cites this as frustration amongst publishers
- Steve Rubel (ditto on the respect thing) says this is a supply and demand issue.
So, here are the facts. Massive amounts of new money is being spent every year online (on the order of 2-3B/year in totally new ad dollars), massive amounts of existing ad dollars are shifting online (on the order of 3-5B/year in shifting dollars), and people are surprised that the biggest brands are making the most money.
K, gotcha so far.
Yet, somehow, this has been extended to “there isn’t enough money to go around” – which is really the quote of one person at one media company (albeit a big one) who’s running into a very simple frustration: middle-sized fish in a very big pond, where she has an absolutely massive freaking budget to cover and she isn’t in the top 10 so she isn’t getting her “fair share”.
Taking that quote and extending it to web startups is kinda like me saying the Go Kart industry is dead because Chrysler can’t get its act together.
So, here are 10 reasons why this ad crisis is a myth – specifically to small to medium content creators and publishers.
- Ad repping distorts revenue perceptions. Of the Top 10 companies’ ad revenues, 7 of them rep properties outside their network. This, obviously, includes Google, Yahoo and Microsoft – but it also includes AOL and most other real “media” companies. Even MTV, Washington Post and the New York Times are doing it. What does this mean? That a significant portion of their revenues are bubbling down to content producers and publishers. Sometimes as much as 30% of their total revenue (no comment on which company in the list that applies to)
- The good side of supply/demand. While there is a supply/demand issue (this will be the first year in 5 years that average industry CPMs will remain flat (at about 1.25$)) – that issue is for untargetted, high-volume purchases. In “the biz” we call this remnant inventory. It’s what you stick in when you can’t find anything else. It’s guaranted revenue. On the flip side are the “gimme 20-25 year old single mothers living in a single ZIP with 2+ children, full-time income of 100K+ and a passion for fashion”. CPM’s on those? Rising like a … well, like a something that’s rising incredibly quickly. Those campaigns 5 years ago were 10CPM. Now? 35-60CPM. Why? Supply and demand. There is not enough supply (both because most companies don’t have the technology and because they don’t have the reach to deliver enough impressions to that audience to matter). Low supply, high demand.
- Branding isn’t dead. There’s been a focus lately on how much money is shifting to performance-based campaigns. While this is true to an extent (the classic line is that most of Google’s ad revenue is performance-based, so “most” people must want performance-based). Performance is good, but “performance” isn’t just CTR and CPC and CPA and CPL and any other acronym you have. The web is the first medium that allows you to mix a real branding campaign with real-time testing to see if the branding campaign is working, for example. Can you move the Index? If so, that’s even better “performance” for big advertisers.
- Lower costs. While big outfits like NBC and the NYT attempt to cover even 30% of their costs, they often take losses. Losses are bad. When the losses are on the order of tens or hundreds of millions of dollars per year, that’s really bad. But, web startups don’t have those costs. If an online publisher is doing less than 10M/year on costs of substantially more than 10M/year then something is probably wrong.
- Faster growth. Most companies in the 2-5M/year range see great growth. Growth of 5-15%/month. Basically seeing revenue and traffic double every year. To these companies, they don’t mind that Google has 20% or whatever of the industry’s ad revenue. The care that they’re doing more revenue per pageview, more revenue per visitor, more revenue per employee and more revenue per sales rep. They watch their core metrics like hawks – because that’s what really matters.
- There’s A LOT of money around. There is somewhere between 40-60B being spent every year on online advertising. Okay, so 80% of that goes to the top 20% of sites. But about 20% of that 80% comes back to “longer tail” sites through ad repping, ad sharing, etc. So 30-40% of online ad revenue is for the “long tail”. Yeah, 12-24B$. That’s a nice big pie, and it’s one that’ll only get bigger (likely doubling in the next 5 years). 50B$ just to the longer tail (non top 50). That seems like “enough money to go around” to me.
- Some of the money is being miscounted. One minor point on the IAB and other industry numbers is that everyone knows their low. Many media companies who do offline and online don’t report separate figures for mixed-media campaigns. Cause if you’re doing a 10M$ campaign for Coke and you run it in your newspapers, your radio stations, your TV stations and your web properties… How much of that was really “online”? Also, a LOT of these deals include third party sites, as I mentioned above, so even if they were reported properly there’s a skew in there.
- Ad repping is the new ad network. In the 90s and early 00s, the ad networks controlled a massive amount of the online ad dollars. They had reach, and reach was what mattered. These days, raw reach means low CPMs. If you’re getting more than 2CPM on average from a major network, across all your traffic, you’re doing incredibly well (and way above average). Ad repping shops are boutique shops that represent one vertical and a limited number of sites. Their pitch isn’t reach, it’s depth. Engagement. Audience quality. And at these shops you’re doing poorly if you’re averaging under 5CPM. And that’s for all your traffic. These shops will only increase in prominence over the next few years. In principle this means more ad dollars to the big fish, in practice it means that small-to-medium publishers do less work and get more money in the short term.
- Don’t believe everything you read on the Internet. Everyone has an angle, a spin, an axe to grind. When Facebook says it was worth 6B$, you know it wasn’t just dinner conversation – they were doing it to up their price for investors. Likewise, Beth Compton wasn’t really whining, she was pitching. “NBC has lots of inventory, NBC has a great audience, we only wish SOMEONE would pay attention to how great we are online!” Yeah, poor Beth. You just know she had 300 voicemails when she got back to the office with pitches inside. And yeah, as the CEO of a media startup, I have an angle too. That angle is that not only do I believe in a properly executed online ad strategy, but that I believe the startups that are able to properly leverage the strenghts of the current market will see phenomenal growth. And, yeah, I believe that we (as a company doing 30%+ growth per month) can be one of those companies.
- Lists suck. Ran out of things to say ;-)
All in all this is a bit of a tempest in a teapot. There are lots of ad dollars going around. The majority of companies with actual long tail traffic are doing very well. The only place there’s a real pinch going on is with mainstream media companies with mainstream media costs who haven’t adjusted to the online world yet (both cost and revenue-wise).
Boo hoo. As I mentioned in my last piece on why the online ad market was alive and well, a solid strategy, properly executed will always win out over panicked reaction to fleeting market conditions. Especially if those “market conditions” are faulty and based on poor analysis.
50B$. 30% of that is going to the small-medium market. That’s at least 15B$/year. 25B$ by 2010. Sorry if that doesn’t make me all depressed. Personally that looks like an opportunity, not the death of an industry.
b5media Traffic Growth (and thoughts on analytics)
Sep 20th
I logged into our dashboard app at the b5media blog network to see a fantastic stat!
Now, we don’t live and breathe stats, and we rarely talk about them publicly, but it’s a significant one because all credit for the growth goes to our bloggers, and all credit for keeping the network stable during that growth goes to the tech team (including Aaron, Mark, Brian and Sean).
So thanks guys, for making this happen!
As of this morning, we’re now basically averaging 1M pages/day served to our fantastic reading public.
Now, one of the reasons we don’t talk about metrics like this in public much is because they’re internal numbers. “Pages” means something entirely different to us as it might mean to other people, to comScore and to competitors.
First, let me know that previous times we’ve talked about stats (like hitting 20M pages/month) was based on a flawed concept of pages, ie: raw pages requested and served by the webserver. All web analytics packages do this to varying degrees, but to give you an idea how different the “raw” figure is from how we calculate it now, we’re currently pushing in excess of 100M “raw” pages from the 8-10 web servers / load balancers / cache servers every month. Whereas we’re actually serving, according to how we count pages, 25-30M.
So what is a page to us? Right now, a “pageview” is the raw data, minus all robots, all spiders, all backend tools, all automated queries, all CMS pages, all WordPress pages, any pages that are typically hit by spam bots (like the xml-rpc interface and the comment posting/request systems)…
Basically, it’s our goal to get to “real pages, viewed by real people, with ads on them”.
However, we know that even with all those “don’t count this” bits, we’re still not quite there. So, while I personally think that JavaScript-baed analytics packages vastly undercount (according to a recent study could be as high as 20%, which is a substantial figure when we’re talking tens of millions of pages per month!).
But, what we’ll be doing is effectively running the code the same way we run our ad code, so that the script, while not totally accurate, will get us pretty damned close to that magic “pages, people, ads” figure – even though there will be a huge number of times where people view pages without ads, here the script doesn’t load all the way, etc.
At this point, though, everyone is basically sick of wrestling with stats, so we’d rather post 15M (our estimate of what the packages will show) pages/month using JavaScript and tell people it’s undercounted than to post 30M and know it’s overcounted.
Oh, and if you feel like flaming us for whatever reason, feel free. Whether the numbers are wrong or right, we’re growing – and that’s what matters. And even if we weren’t growing, we’re having fun, paying bloggers (nearly 1M$ so far this year) and doing some very cool stuff. So even if we’re smaller than our stats say, I’m okay with that – because at the end of the day this is the best job, best company, best team and best bloggers anyone could ask for!
Video: Blog Monetization Session @ WordCamp 2007
Aug 23rd
Just a quick note, as I prep to head into the wilds of Scotland, the video of my session at WordCamp is now up!