Feb 28 2007

Sensible Background on b5media’s New Pay Structure

Category: GeneralJeremy Wright @ 3:41 pm

After all the recent hoopla around blogger pay (specifically b5media pay), it’s great to hear Shai chime in with the perfect response.

Among her points is our core of focussing on community, running everything through our bloggers for approval first, valuing our bloggers, training and all kinds of other things. She also responds to a great post by Abe with his suggestions on how we could improve our pay structure with the following:

  • Better starting payout – b5 now has a flat fee payment that enables new bloggers to make money from the start – and not “when your blog starts to make money”. And, at the same time, rewards blogs/bloggers who’ve been around longer. 
  • Traffic Bonus – Yep, we’ve now got this in place too, on top of the flat fee payment. It’s a tough one that we had to talk about (there are more issues here than network owners would care to think about!) over and over. But, hopefully, we’ve got a scheme in place at the moment that covers different types of blogs. 

     

  • Seniority Bonus – Apart from the “natural” benefit of being around longer (e.g., more links, more content, etc. and therefore, more traffic), we’ve addressed this via our sliding flat fee scale. 

     

  • Performance Bonus – This is tougher to quantify, but we’re definitely developing systems within the network to address this. We do believe that bloggers who work harder should get more in return. We’ve even recently conducted surveys network-wide to give us an idea on how to address some of the issues and challenges here. 

     

  • Travel & Training – Nope, we’re not paying for people to go to the Bahamas or to send them to Blog Cruises just yet (Hey, I’m a VP/co-owner and I haven’t even been anywhere yet! wink). But, we’re a network that actually believe in growth so we even have a specific department for this: Training and Development, headed by no other than Darren Rowse, Mr. Problogger, himself. And, he’s now going full time for b5 too! Can’t reveal everything that’s happening here, but it’s definitely happening. 

     

  • Schwag Bags – Again, we’re right at ‘ya. wink Part of my job as a VP for Community is actually to look at all these non-monetary, non-direct network blogger benefits. We’ve been chatting – and working out plans – about b5 schwags even as I type this. No, we don’t have masses of money alloted to this. But, we’ve definitely looked at our budget seriously enough to make sure that we are on to finding ways to reward our bloggers far beyond than cheques and PayPal payments.

It’s a great read if this is something you’ve been following. Just one of a thousand reasons I’m so proud to work with Shai!


Feb 27 2007

What’s the Weirdest Spam You Get?

Category: From My LifeJeremy Wright @ 2:30 pm

Everyone gets spam. Lots of it. Personally, I get about 2000-3000 spam items per day. Disgusting. Thankfully, Outlook 2007 does a stupidly fantastic job at dealing with it.

Still, some gets through.

Over the last few weeks, I’ve noticed a disturbring increase in a particular kind of spam. It gets through the filters, which is bad enough. But it’s just so completely out there, I really have to wonder how I got on whatever list this is!

No, it’s not erection stuff. Everone gets those. Nor is it breast enhancements (my man boobs are fine, thank you very much). It’s not even nude midget mud wrestling (or any other kind of porn).

It’s airline industry spam.

And lots of it.

5-10 items a day from the airline industry on new announcements, breakthroughs, airline purchases, etc. It’s crazy! Crazy I tell you!

Today’s latest item was how Atlanta Jet is buying 2 new Cessna’s.

It’s sick! Sick I tell you! ;-)

So, what’s the weirdest spam you get? Can you top airline spam? ;-)


Feb 27 2007

BlogNetworkCamp @ SXSW

Category: GeneralJeremy Wright @ 1:30 pm

Ahhhh….

A good night sleep can do you wonders. For whatever reason, I spent much of yesterday severely on edge. It happens. Not often to me, but it does happen.

Anyways, there’s some decent discussion happening around the blogging world about how blog networks should pay bloggers. Some good discussion. Hell, it’s great discussion. Stirring up good ideas, which is great for network owners as well as bloggers. All good stuff.

In order to further this, we’ll be doing a blog network get-together at South By Southwest (SXSW: www.sxsw.com) in a few weeks. Some of the b5 crew’ll be there for the Interactive portion (ie: 9-13th). So we’re inviting anyone interested in doing some more brainstorming to join us. I know the 451press guys are coming. I’m hoping some of the 9rules crew will come as well. If you’re a network owner, blogger or just feel you have something valuable to add, you’re invited. We’ll likely do it on the 11th, as that’ll give us some time to scope out a spot. Probably around 7:00pm.

If you’re interested, leave a comment here, as this’ll serve as the RSVP list.

Some potential topics of conversation:

  • Better ways to pay bloggers
  • Infrastructure requirements of a growing blog network
  • How to sell ads in today’s online ad environment
  • Challenges of 2007
  • Ways to collaborate (or not)

And who knows what else. Feel free to add to the potential subject list (hell, if someone wants to setup a wiki somewhere that’d be cool too). I’m not expecting this to be a big deal. I’d be surprised if more than a dozen folk showed up. It’s just that it’s rare to have so many blog network folk in the same town, and the least we can do is some sharing, whinging and drinking while we’re there ;-)

If it helps, b5′ll pay for a reasonable amount of alcohol and snacks for everyone since we’re hosting :-)


Feb 26 2007

What Powers Your Company?

Category: Blogging, Business, IT Thoughts, b5mediaJeremy Wright @ 9:39 pm

Pingdom recently ran a survey of 7 massive sites to see what they used behind the firewall.

I find a lot of this fascinating. For example, that TechCrunch only runs on 2 servers. I’d be scared crapless of running what is effectively a million-dollar/year business on anything less than 5 servers (2 web, 2 DB, 1 other) for fear that it’d go down. I mean, if you’re doing a million dollars a year in revenue, then every hour of downtime costs you about 150$. To me, a handful of servers is worth it to alleviate that risk.

By and large, though, most of these larger sites:

1. Run on Apache, PHP and MySQL
2. Use clustering of the webservers and database servers to avoid downtime
3. Most would seem to prefer to scale the hardware vs tuning extensively

Personally I think it’d be fantastically interesting to see how other blog media companies structure their server infrastructure. Not just blog networks, but companies like 9rules and such as well. Not to say “oh we’re better” (I’m an old school enterprise IT guy, so our server infrastructure is almost overkill), but just because we all face such similar challenges and looking at how everyone solves those challenges would probably mean everyone would learn a bit.

I’ve pinged David Krug at 901am to see if he’s interested in doing this (as I think having an impartial person run it would be better than one of the blog media companies). We’ll see if he answers.

Even if nobody else is game, I might ping Aaron later on this week to see if he wants to effectively do a version of the Pingdom survey based on b5’s infrastructure (to give a view into what runs the network).

Of course the irony of this is that we got absolutely slammed traffic-wise today (a dozen different things happened, and we went 50% over our capacity (which has 50% spare capacity vs what we normally use) and were down for an hour or two. I figure if you’re going to go down, going down because an extra few hundred thousand folk are trying to hit the sites is a pretty good reason ;-)

I’m not sure Aaron found it as entertaining as I did when the network went down. Which is good, since it’s his job to keep it up, heh.


Feb 26 2007

Does Anyone Pay Bloggers Enough? (Or: Yeah, I Take Things Personally Sometimes)

Category: Blogging, b5mediaJeremy Wright @ 2:57 pm

I’ve had a few people email and IM me saying my post earlier today came across really defensively and that I missed the point.

First, they say that all bloggers deserve to earn more. I completely agree. It’s one of the reasons you’ll be seeing us aggressively phase out AdSense this year (unless AdSense does some kind of major change).

Second, they say most ad programs available to most bloggers don’t pay enough. Again, I completely agree. About the only program out there that I really applaud for raising how much bloggers can earn is Text Link Ads (no affiliate link). These guys took something that was already selling well, and centralized it so bloggers could earn more money with less work. Gotta love that.

Third, they say that most bloggers could make more if they put in more time and used the resources available out there (on sites like Problogger.net). Again, I agree. If a blogger works their butts off, they can easily earn a fantastic income.

Fourth, they say that the criticism of the blog network industry is that things are slow to change. I agree.Gawker and WIN, while both fantastic networks haven’t done a lot to innovate. In fact, most networks generally follow their model of content + bloggers=cash. Instablogs and 9rules are two networks doing some great new things (to be fair, 9rules would say they aren’t a blog network… I’m not saying they are, but they’re in the same neighborhood and not acknowledging the cool stuff they’re doing that blog networks *should* emulate wouldn’t be fair).

Did I get my panties in a twist this week? Sure. Mainly because 1) I believe that the blog media industry is doing a fantastic job growing its reach, revenue and in serving its readers and 2) because while we were slow to innovate last year, we’ve done a tonne this year already to push things forward.

Basically, I got defensive and took things personally when I shouldn’t have.

If your critiques are in the above 4, then you’re right.

Effectively, I’d boil this down to: damnit, bloggers as a whole need to earn more money. And damnit, I wish there was a better way to monetize both smaller blogs (think Text Link Ads, but for display ads – easier to do, more money, less intrusive) as well as for larger blogs (the number of blogs with 500K-2M pageviews/month who are earning less than 1500$ is mind blowing).

Was I defensive? Sure. Are the above 4-5 critiques accurate? Sure. Does b5 deserve to be criticized when we fuck up? Of course. It’s probably just that this hit on 2 of my biggest pet peeves: people who criticize without offering a solution, and people who criticize as fact instead of opinion.

My bad on taking it personally. The discussion on paying bloggers more is an important one. Our new pay structure is a big first step in that direction. But it is just a first step.


Feb 26 2007

Do We Pay Our Bloggers Enough?

Category: b5mediaJeremy Wright @ 11:39 am

It’s been an interesting week of criticism of b5media. We’ve been criticized for everything from selling a site that we never sold (the blogger was confused), to buying a site at a discount and turning a profit almost instantly, to our entire industry failing, to now not paying our bloggers enough.

Personally I think this is great. While I don’t appreciate being criticized inaccurately, the latest post on paying bloggers is fantastic. The truth is that there’s no “perfect” way to pay bloggers. So anyone who’s thinking about a solution (and, yeah, I’m a firm believer in anyone who’s complaining about something having a solution as well (hint hint, poke poke David, heh)) is only helping us out :-)

Do We Pay Our Bloggers Enough?

So, do we pay our bloggers enough?

The short answer is… No.

In fact, I don’t think we ever could. I believe our bloggers each deserve fantastic wages for what they do, even if they only work 2-4 hours per week. I believe that every day our bloggers work some serious kind of magic that I’ve never seen before, and that no sane company would be able to pay them what they’re worth.

So the question isn’t do we pay them enough compared to what I want to pay them, but do we pay them “enough” compared to what the industry would pay them.

Before I get into this, though, 3 points:

1. Most people like to point out people who make a lot of money as examples of the potential of “going it alone”. The truth is, that these people either know a whole lot about things like design, programming and web design / web hosting, or can pay people who do. This isn’t true for most bloggers.
2. It is always “possible” for someone to earn more. But with the current “standard” mix of adsense, Text Link Ads and BlogAds (or mix any other 3), most bloggers won’t earn more than 100-200$/month. And it’ll take them at least 6 months to get to that point.
3. The monetary value b5 brings is really only about half the picture. Not having to worry about design, programming, hosting, etc, is worth (in industry terms) about 250$/month (that’s what you’d pay an outside firm to manage the day-to-day of your websites, even if you had the money).

Do Others Pay Their Bloggers Enough?

In order to really figure out if our pay model is “enough” compared to the industry, we need to know what the industry pays:

1. Gawker pays 2-5K/month (with some bloggers earning upwards of 10K, though they do more than just “blog”): this is for full-time work, and often for 10+ posts/day. This works out to about 20$/hour and about 10-15$/post. (this was at last publication and may well have changed)
2. Weblogs, Inc pays somewhere between 500-1000$/month to most of their bloggers (some earn more, some less): this is for part-time work, in which they write 100-150 posts per month. This works out to about 5$/hour and 5$/post. (this was at last publication and may well have changed)
3. Most other smaller networks either pay per post (4-6$ being the norm) or revenue share (in which bloggers earn 100-150$/month/blog, averaging out to about 3-4$/post).

So the industry average is about 10-15$/post and 1-2 posts per hour. Give or take. Some will be higher, some will be lower.

The History of Our New Pay System

b5media started doing revenue share. Revenue share was great for two key reasons: 1) it motivated us to do an okay job selling, because more sales meant more money for us, 2) it meant a fairly equal relationship between b5 and our bloggers.

But, there were some problems with revshare. Most notably: 1) it often took some time for ad programs like Text Link Ads to start earning bloggers money, so they could go several months earning just 20-30$/month from AdSense (note: we didn’t take any of the first 100$ a blog earned, feeling it was kind of cheap to be splitting so little money) and 2) it was never clear until we actually put all the data in what any given blog would earn any given month (for us or the bloggers)

So we worked a lot internally on a new solution. We considered paying per post. The problem was that that’d cap bloggers earnings. It’d pay someone who wrote a crappy post the same as it’d pay someone who got on the front page of Digg, Slashdot and TechCrunch. And, while we believe all content is valuable, we also believe people should be rewarded when they do something that brings us extra revenue and visibility.

We also considered paying hourly. The problem was that that would reward people who typed slower disproportionately. We then went and tried to devise this big formula which tried to pay for “value”. Something like a certain amount for posts, a certain amount for comments left, a certain amount for incoming links, etc, etc, etc. It was all very convoluted. And while it ended up paying bloggers a decent amount for doing things that were important, it lacked 2 critical things: 1) clarity and 2) clear upside for when the blogger brought significant value to b5.

So we came up with the new system. The post I linked to before says it’s “100$ + 1.50$/1000 pageviews”. That’s not quite accurate, but it’s close enough for argument’s sake. Assuming someone does their minimum post level (24 posts/month), and that their blog does about 50K pages/month (close to the average across the network), that would give the “average” blogger…

175$/month. Which works out to 7.30$/post, about 15$/hour and a CPM of about 3.50$.

All of these are fairly close to the industry average. Now, a chunk of our bloggers would tell you they don’t earn this, which is the problem with averages. Quite a few earn more. Quite a few earn 150-250$, but they post a lot more so the per-post and per-hour rates are lower (but, their blogs grow faster as well, which is kind of the point of this system: reward people for the value they bring to the network).

Do we pay our bloggers enough? Hell no. But we pay them within the range of industry average (at the higher end of it, even). And, to be clear, this payment system is in beta. Every 3 months we review the rates, and if an increase is appropriate we put it in place. Oh, and while it might not seem perfect, we got 130 bloggers to agree to it. And getting 130 bloggers to agree to anything is a pretty good sign that calling it’s neither unfair nor truly unbalanced.

Could it use tweaking? Of course. Should our bloggers earn more? Damn straight. But trust me, it’ll be us and our bloggers who are complaining about it long before anyone outside is.

Could You Earn More On Your Own?

Now, the flip side of all of this is what David alluded to, and what quite a few others keep saying: sure, being paid by b5 is alright, but you could earn more on your own.

Which is kind of like saying “yeah, your Prius gets great gas mileage, but if I could only hit the miles per gallon my car said when I purchased it I’d do even better”. Theory’s great. Practice is entirely different.

About half of the blogging world earns less than 100$/month on AdSense.

The harsh reality is that it takes 4-6 months for a blogger who is truly trying (ie: working a few hours a day) to get to “coffee money” (ie: 3$/day, ie: 100$/month). It’s not that it’s impossible. It’s that even with all of the fantastic information out there, it still requires traffic, visibility, design, hosting, platform tweaks, reading and emailing other blogs, etc. Before you even write, it’s not unusual for a blogger to spend 20+ hours/month on menial things.

During that 4-6 months that a blogger is building their earnings, a blogger will earn about 250-300$ (just using a standard averages curve). During the same 6 month period, if we use the figures David supplied above, a b5 blogger will earn about 500-700$. A difference of, let’s just say 350$ for argument’s sake.

It would then take our young blogger about 3 months to recoup that 350$. At which point their b5 blog would have earned them another 500$.

Really, running standard average curve-based math, it would take the average blogger 1 year to beat out the average b5 pay. In that time, they would have worked 100-200 hours on the things b5 provides for free. But even factoring that in, the average blogger will earn more than the average b5 blogger in 14-16 months.

Some will earn more. But then we have bloggers who are earing 3-5K/month after a year. Some will earn less. But then we have bloggers who only earn 140-150$/month and won’t ever earn more than 200-250$/month because their blogs are so niche. But, then, those bloggers probably wouldn’t earn more than that on their own. If you can find a blogger who’s working full-time who writes 24 posts per week and works less (and has always worked less) than 5 hours per week on their blog including posting I’d be very, very impressed.

Conclusion

So what’s the point of all of this? There isn’t one.

1. People who work their butts off at blogging will earn more than people who don’t.
2. People who know programming, design, hosting and advertising will earn more than people who don’t.
3. People who really try and grow their traffic through every means imaginable will get more traffic than people who don’t.

Anything else is conjecture. Will someone earn more in 2 years than our bloggers do on our pay scale right now? Sure. But if we increase that pay scale by 50-75%? How about if we increase the base pay to 250$? Maybe.

The truth of the matter is this: lots of people who out there know a lot about making money online. But if we created an ad unit where we guaranteed other bloggers 1$CPM, you can bet we’d have tens of thousands of bloggers all over it in a few months. And that’s effectively what we do for our bloggers.

Could we pay them more? Yeah. Do we wish we were paying them more? No doubt. But as a first step in a 1-month old pay system?

It’s not a bad start.

Have A Better Way?

As always, while we’ve put a lot of time and effort into this… And while our bloggers have put a lot of time and effort into this, we’re more than happy to hear other ideas for ways to pay bloggers that are fair, simple (anyone can look at their stats and know what they earned *that day*) and doesn’t make b5 lose money.

Have a problem? Propose a solution ;-)


Feb 23 2007

My Gmail Is Full

Category: From My Life, GeneralJeremy Wright @ 1:40 pm

Haha. For the first time ever, I filled my Gmail:

“You are currently using 2820 MB (99%) of your 2820 MB.”

Couldn’t even SEND an email, lol. I’ve just emptied my spam, trash and drafts and I’m down to 94% used. Craziness I say! Craziness!


Feb 21 2007

I’m Overweight: Wanna Help?

Category: From My Life, GeneralJeremy Wright @ 11:55 am

I don’t often talk about lifestyle stuff on here, mainly because my lifestyle sometimes sucks. Between too much travel, a love of gaming and an overly busy lifestyle the truth is that my life isn’t anywhere near as balanced as I’d like. One of the things that suffers as a result is my weight. If asked, I’d always say I wasn’t really overweight, that I’m just stocky and a little over my desired weight.

While this is slightly true, the reality is that even for someone of my body mass I’m actually technically overweight. And, while doctors haven’t come knocking at my door or anything, I no longer feel comfortable in my own body. Which sucks.

For the last year, I’ve been making half-hearted efforts to lose weight. I’ve slightly changed my food habits. I bought an elliptical machine. I used to do 100 crunches a day. I bought an application to help me track my calories. At one point I got down to 225 (from a high of 245). Then I got sick and had 3 weeks of travel in foreign countries where I couldn’t even read the menu and blammo. Back to 240.

After 2 months of vague trying, I’m now down to 230 again and, thanks in no small part to Jason Calacanis’s “fatblogging”, I’ve decided to do something about it.

What I’ve decided to do, for a change of pace, is to use a new online fitness app, Traineo. Traineo does all the stuff my desktop app does (track activity, food, lots of nice graphs, etc). In addition, though, it allows you designate 4 people as “Motivators”. These people get access to your stats and get to act partly as cheerleading squads and partly as drill sargeants pushing you to “be all you can” (or, erm, be less than you are… or as little as you can be… or something, heh).

My goal weight is somewhere in the 200-210lbs range (which’d put me at about 17% bodyfat, which is fine going into the summer), for June 30th (my birthday).

So, if anyone’s interested in helping out, let me know. I don’t mind folk being hardasses with me. Telling me off. Encouraging. Whatever. I probably won’t select 4 hardasses, but 1 or 2 would definitely help.

Interested?


Feb 17 2007

Google: World’s #1 Feed Reader

Category: GeneralJeremy Wright @ 4:15 pm

Like many other folk, I caught the news that Google has begun reporting subscriber numbers. Like most folk, I probably dismissed the news as vaguely interesting and something to look into later.

This morning, when I checked b5’s FeedBurner subscriber numbers and saw that we’d broken 50K subscribers I basically chalked it up to a mixture of bringing on a few big sites (which we did), a massive recent spike in overall activity at Grey’s Anatomy News (main character may or may not have died last episode) and a glitch at FeedBurner.

Not that there are often glitches at FeedBurner, but I simply didn’t connect the dots.

See, we’ve been FeedBurner Enterprise (ie: FeedFoundry) subscribers for about 3 months now. When we started, we had about 18K subscribers to our feeds. Before this morning we had passed the 30K mark. Not bad for 3 months. But, based on 3 months of experience, seeing a more than 50% increase overnight simply didn’t seem … normal.

Then I saw Stowe’s post on his FeedBurner numbers increasing by a massive amount. I figured Stowe had tracked down the culprit. While reading his post I suddenly realized the connection: Google starts sending subscriber numbers, FeedBurner subscribers go up. Duh!

Turn out Stowe figured it out as well.

This is actually interesting, as I hadn’t looked at feed reader breakdowns in ages. I’d basically figured Bloglines accounted for 1/3 of subscribers – as that’s what it’s been for years and years.

Things have changed. Drastically.

Google is now, or is soon set to be, the world’s #1 feed reading software / destination / feature. Now, granted, the Google “FeedFetcher” numbers are for a half-dozen Google services. But, I’d assume the count is based on Google Account usage, and not usage by individual service. I’d assume. I could be wrong. If I am, there’s a slight inflation here (as some users would use feeds on multiple services).

Either way, this is a fairly fundamental shift in the feed reader market. Not a bad shift, as it at least partially means that feeds are becoming more mainstream. But it is a shift.

A few other folk, including Mashable and Danny are talking about this. Check out the Techmeme artifact for more posts.

For those who are wondering what that shift looks like, here are our top 10 feed readers, with subscriber numbers (and overall market share for our readers):

Google Feedfetcher: 14375 (29%)
Bloglines: 7774 (16%)
Firefox Live Bookmarks: 6062 (14%)
Newsgator Online: 2644 (5%)
Google Desktop: 2313 (5%)
My Yahoo: 1678 (3%)
Netvibes: 1625 (3%)
A Java-based feed reader: 1153 (3%)
Rojo: 955 (2%)
Windows RSS Platform: 779 (2%)

One of the great things, though, is that we can actually break these numbers down by some vertical-specific info. I won’t do this for all our channels, but to give a brief view into some different demo/psycho-graphics, here are 3 of our largest channels with their top 3 feed readers:

Business: Google Feedfetcher, Bloglines, Firefox Live Bookmarks
Technology: Google Feedfetcher, Bloglines, Firefox Live Bookmarks
Entertainment: Firefox Live Bookmarks, Google Desktop, Google Feedfetcher

And a few of our smaller channels, with diverse interests?

Arts & Crafts: Google Feedfetcher, Bloglines, My Yahoo
Personal Development: Google Feedfethcer, Bloglines, Firefox Live Bookmarks
Travel & Culture: Bloglines, Google Feedfetcher, unidentified (followed by Firefox Live Bookmarks)

Time will tell what all this means, of course. I just find it interesting how quickly Google went from something fairly secondary to, quite literally, the single most important feed platform (as it’s more than a single reader) for us here at b5media.


Feb 09 2007

Going to SXSW

Category: From My LifeJeremy Wright @ 6:24 pm

As a last minute decision, Aaron and I are heading down to SXSW to mingle, mangle and … moongle… or something…

If you’re going and want to hook up, let me know. I’m expecting a few lively debates, some mashing up and, hell, maybe a few relationships might get patched up while we’re there :-)


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