Now that Email is working… FTP isn’t.

Tech 1′s answer: Reboot my machine.
Tech 2′s answer: “We don’t support FTP applications, you’ll need to email [x]” (x was a non-existant email address)
Tech 3′s answer: I think I know what this might be, let me get back to you.

This has now been 3 hours on the phone. Still waiting for a resolution. Last time I waited for a resolution it took almost a week.

*Jeremy sends a big fat “Grrr” @ Aliant*