Now that Email is working… FTP isn’t.
Tech 1’s answer: Reboot my machine.
Tech 2’s answer: “We don’t support FTP applications, you’ll need to email [x]” (x was a non-existant email address)
Tech 3’s answer: I think I know what this might be, let me get back to you.
This has now been 3 hours on the phone. Still waiting for a resolution. Last time I waited for a resolution it took almost a week.
*Jeremy sends a big fat “Grrr” @ Aliant*
July 5th, 2005 at 12:59 pm
I just switched over to A Small Orange and I’m loving it after already getting great support with having SSH and Ruby on Rails setup
July 5th, 2005 at 1:13 pm
The “I’m sorry, we don’t support that” was always one of my favorite lines back when I was doing tech support.
July 5th, 2005 at 7:26 pm
You may want to check out totalchoice hosting. Here is the link to their forum.
http://www.totalchoicehosting.com/forums/
July 5th, 2005 at 7:30 pm
Just to be clear, Aliant provides my actual connectivity. I’m very happy with my hosting with Hostrocket (www.hostrocket.com). Thanks for all the tips though everyone
July 6th, 2005 at 12:07 am
Your mom provides my connectivity.
But seriously, Jeremy maybe you can lease a T1 line from your place to here, and I can patch you through to our internet. We just bought a load balancing box capable of balancing traffic in and out between 4 ADSL connections.
July 6th, 2005 at 9:56 am
Oh I thought that a problem with FTP would mean a problem with your host but I guess a service provider can block the port just as easily.
July 6th, 2005 at 11:19 am
Stephan,
I was, obviously, thinking the samething.