A Personal Blog
Microsoft Needs a Blogging Position
I’ve been thinking about this for a few days. It really came into stark contrast last night after a half hour chat with Shel and Robert about our books.
Forgive me if this post is rambling. It’s a collection of a few different thought threads.
Let me start by saying I’m not the first person to suggest something along these lines. Others have said Scoble should be the Chief Blogging Officer. I’d disagree, as I don’t think a C-level position would actually be the best use of Robert’s time.
This all started when I realized a few days ago that most of Robert’s influence, writing and (likely) mindshare is around blogging, the relationships it builds, the passion it engenders and the ways that teams and companies can use it. He’s often seen shuffling info from team to team and from teams to customers and from customers to teams as a result of his blog.
That isn’t to say that he doesn’t have a fulltime job. He does. He has a fulltime job as (as I understand it) a Technical Evangelist in the Platform group. His job is basically to do things like Channel 9, as well as to communicate with customers and teams about Longhorn, Microsoft’s next desktop OS.
But, somehow, in spite of a fulltime job he also maintains one of the most popular blogs on the planet, is constantly putting people in contact with each other, is very open and friendly, is about to start writing a book, speaks at a variety of conferences, is a beta tester (under NDA) for numerous software products and has a family.
Needless to say he has a fairly full life.
And, from experience, I have to wonder if Robert wouldn’t be better off in a different position. It’s been said that Robert Scoble is the third most visible and known person at Microsoft, behind Bill Gates and Steve Ballmer. Sure, millions of people don’t know how, but I can’t think of any other individual besides these 3 that more than a handful of people know by name and by reputation.
And that is the crux of the whole shabang.
Busy boy + growing influence + passion for a new technique / medium / technology = something needs to change.
It reminds me of the 90s when a developer took it upon himself to start communicating with customers more and talking through the various benefits of stuff. This little pioneer went on to create a position which is now standard at Microsoft: the Evangelist. There are now thousands of Evangelists at Microsoft, fulfilling a variety of roles.
I see Robert in a similar light: someone who’s creating something out of demand and passion, not out of personal ambition.
The problem is that Evangelists are typically assigned to one team. And that is where Robert is different than most other Evangelists: he talks to a massive variety of teams to create community, knowledge and communication in exciting new ways.
Does Microsoft need to create a Blogger or a Bloggging Evangelist position as a standard one? Probably not. If someone is blogging for a team, that would fall under typicall “Evangelist” type of stuff. But Robert isn’t blogging for one team. He’s the most human, public face that Microsoft has. And he’s also the one voice with more credibility than just about every executive.
Robert would brush that off, and I’d expect nothing less from him. I’m not expecting him to be reading this and glowing with pride. If there’s any glowing it’s embarrassment, from the little I know him.
I guess the issue is that this leaves my train of thought in a bit of a pickle. Yes, Robert should be employed doing blogging, evangelism, communication, Channel 9, etc. These are all things he’s good at and, assuming he enjoys them, are all things he should continue doing.
But there aren’t many cross-team positions at Microsoft. The Recruiting side of things is one. Research is another. Are there many others? Either way, there isn’t really a need for a cross-team department. There is really only a need for a Lead Blogging Evangelist or something.
Robert needs a title, position, influence, authority and paycheck to go with his position, influence and authority in the world.
Maybe that’s my point. When you have an employee who – while he didn’t create the phenom – is pushing blogging forward, helping to change customer perceptions, has an amazing amount of credibility and does most of this off of company time because he truly believes in the company… You really need to step up and believe in him as well.
In my mind, Robert deserves no less than a 250K salary, an expense account and as little “fluff responsibility” (stuff that takes away from his ability to actually Get Things Done) as possible.
I’m completely aware that this post could easily disappear into the ether. But you never know what a difference one post can make until you write it. That, and over the last couple of years I’ve gotten to know some execs, so I’ll be bending their ears very gently to see what kinds of options there’d be.
I have no idea if Robert would be interested in such a position, but I also know that he probably wouldn’t ask for it himself.
Here goes a few hours of chatting, convincing and selling for someone who truly deserves it.
| Print article | This entry was posted by Jeremy Wright on January 31, 2005 at 8:55 am, and is filed under Business, IT Thoughts. Follow any responses to this post through RSS 2.0. Both comments and pings are currently closed. |
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about 7 years ago
I agree. It always seemed strange that Robert has done more for a position that doesn’t exist, all the while maintaing the position he’s currently employed for. Frankly, I’d love to see him get a chance to continue what he’s doing as his full time, 100% job. It’d be interesting to see what would come from that, what further advacements and openings inside of Microsoft we would see because of that.
It might have been rambling but it was still a good, and needed post :)
about 7 years ago
Hmm, at that point Robert now has an official position that would probably be PR-related, right?. So then, what once used to be a personal blog with his opinions, thoughts, and insight would be considered an ‘official’ source. I don’t know how feasable this looks to a lawyer. Well, at least, a Microsoft lawyer. No longer can he say what he randomly wants (letter to Bill Gates, anyone?) and its those little things that really make the blog a worthwhile read.
Sure Robert has established amazing relationships with people, (thus he has already established influence and authority, right?) but are his offerings efficently measurable? Qualitative, perhaps… to an extent.. but how do you equate what he has done to x-amount of dollars?
I think your $250,000 salary comment has a eslight bias behind it, Mr. Full-Time Blogger? ;-)
about 7 years ago
I find it hard to believe that Robert’s efforts and status in the blogosphere will have gone unnoticed with the top echelon of MS. I would be very suprised if he was not compensated one way or the other already! Some might even argue that the mere fact that he is allowed to spend so much time at work blogging is a form of approval, though considdering what I have heard about MS work culture, I would be suprised if anyone there was ever chastised for spending too much time communicating with the community at large. I also believe that Robert probably doesn’t need our help with improving his position within the company, I expect he will have build a rather solid group of influential friends there that might help him in that regard, if he so wished. Not that an extra plug on a blog like this would hurt mind ;)
about 7 years ago
One thing you have to ask (or someone from Microsoft accounting will bring it up anyway) is what Scoble’s writing has done for the bottom-line of the company. If he’s to be paid 1/4mil (or whatever) to do blogging, will his effort bring more money to the company than what it’s worth to them? Personally I like reading his site, but have I spent any money on Microsoft stuff lately? Well, got a new laptop that had WinXp pre-installed, but that would’ve happened with or without a blog. Did you buy anything from Microsoft in the year 2004, and was that purchase directly/indirectly influenced by scoble.weblogs.com?
Also, if Waggener Edstrom was not paid by the number of times they use “solution” and “framework” in a press release, perhaps this site – http://www.microsoft.com/presspass/ – could just have an “informal” section, written by an intern, who would track various projects that Microsoft is working on and post the updates. Or hey, they could even get a blogger off eBay:-)
about 7 years ago
Alex makes a great point in his comment response above.
I was surprised when Scoble posted awhile back that he didn’t make more than 100k. For all he does for M$, for all the great minds that he has personally and directly interacted with and/or has had access to, logic would suggest that he should be a millionaire by now, or certainly well on his way.
I guess this is a further example that blogging in and of itself isn’t respected by the majority of corporate America in how it is directly tied to the bottom line. If it were, we’d see more bloggers being hired for significant salaries. Can anybody name even one blogger who has been hired for corporate America to do nothing but blogging and made $100k+? Instead, I think this is being assigned to PR departments and not getting a classification on its own which means the blogging will be done in the majority of cases half-assed at best (sorry PR people).
Scoble himself has said how much he does the blog in his spare time and not because it’s part of his job. Therefore the fact that Scoble isn’t making a quarter mill+ is because he hasn’t successfully parlayed his exposure and publicity into a business model.
As much I wish Shel and he good luck with this project, I seriously doubt this book they are writing will make any of them any significant money. More likely it will just increase their public exposure and if they are smart they will figure out how to parlay that into more $$$.
Jeremy, I’ll give you credit for being a guy who can convert publicity into $$$. Scoble, by his own admission, doesn’t seem to have been able to do that yet with similar success and Shel I do not really know.
Personally and professionally, I would like to see blogging directly generating more income so it earns this much needed respect from the business world but the reality in this area is that it hasn’t panned out (yet) any more than podcasting has had any significant impact (yet) on radio.
about 7 years ago
I think you’re missing the point Alex. For a company as large as Microsoft, the way you look at Robert Scoble is not from a direct bottom-line perspective. As Jeremy pointed out, Scoble is the “human face” of the company. He is the one person that does not seem so “big company”-ish. And for Microsoft, who is still in the process of revamping their corporate image, you couldn’t ask for a better evangelist than Robert Scoble. He gives the kind of image that money simply cannot buy, so why not compensate him for it?
about 7 years ago
Astroturfing, why don’t we just call it what it is.
We are astroturfing.
about 7 years ago
Wow. Has everyone taken leave of their senses? Has everyone forgotten the term “conflict of interests”? Have they also become blind to the reputation MS gained over the decade before Scoble was hired?
The very moment you pay a person $250,000 (that’s a twenty-five with four zeroes) to do nothing but blog about a company – ANY company – you’ve just officially added a PR person to your staff. You’ve just made it official that you want editorial control over what they say. Period.
Look at the whole discussion everywhere about Marquis paying bloggers. To do what? To post about their product! Do you really think this would be any different?
Scoble takes abuse virtually every day for his pro-MS bias already. Nonetheless, he’s respected for everything he is NOT… specifically that he is not really a MS shill. But this insane idea of publicly giving him a 250% raise and change in title would completely change all that.
about 7 years ago
Dave, so every staff blogger is, by definition, in a position of conflict of interest?
about 7 years ago
No Jeremy. I may not have been clear, but you are also guilty of twisting my words too. Okay, let me try and put it another way:
Is there a difference – both in public and internal perception – of a person employed by Microsoft to be a technical evangelist, who makes under $100,000 annually, and who happens to be a very popular blogger… and a person who is being paid $250,000 annually by Microsoft to blog?
There most certainly is.
Whatever the claims of a Robert Scoble, whatever the words of a Robert Scoble…. in the former context one doesn’t question his integrity, credibility, and motives nearly as much as in the latter context.
Now, is every staff blogger who is employoed by someone by definition in a position to potential cross the line into a conflict of interest? Of course. NDAs, non-complete clauses, trade secrets, all of it. Yes… by definition, the potential is ALWAYS legally there.
But again, all legalities aside – the reality is that many many more people would look at a Robert Scoble with a cautious eye if he suddenly receivedc a 250% increase in pay and was officially made the Microsoft blogger. It’s simply a fact of life.
At this point Scoble has done a fantastic service for Microsoft with his blog. No question. And his reputation within MS should be very high because of it. But his effectiveness of “putting a face” to MS would be severely limited if this sort of thing happened.
about 7 years ago
Dave: good point.
Of course, if I’m paid that much then I’d probably have one of those “executive blogs” which seem to get a lot of traffic too.
No one seems to mind that Jonathan Schwartz is paid a lot of money. Or Mark Cuban.
about 7 years ago
Not to discredit his PR work but how many people has he actually touched to warrent this position or salary you are describing? You are a person running a blog talking about another person running a blog. But the bogging community isn’t that big and certainly doesn’t represent the whole realm of computer users. He is the human face on Microsoft in the blogging community. He is not the human face on Microsoft everywhere. He is recongizable right up there with Steve and Bill in the blogging community. There are many communities outside of blogs.
about 7 years ago
Mike, no it’s not “that big”. It’s about 10-15 million users. Certainly not a huge percentage of Microsoft’s overall user base.