A Personal Blog
Archive for December, 2004
Desktop Search Security Response
Dec 20th
As I’ve done several times in the past, here is my security response to the auditor. Nothing really surprising here, but I’m opening it up in case I’ve been a dumbass :)
This is edited, for our security.
Over the last 4-6 weeks, several high profile Desktop Search (DS) tools have been released. The most widely talked about is Google’s Desktop Search tool, though others from Microsoft, Yahoo and Ask! have also been released. These new releases are in addition to mature software from X1 and Copernic.
There are several broad security, as well as corporate, issues with DS software – as well as several security issues with the individual packages.
Desktop Software Issues
For any enterprise, by far the biggest issue is that DS software indexes what is on a computer, as well as what is being done by a computer, and only reports the data to the user. It doesn’t tell an administrator, department head or IT department. Ultimately, we believe that any internal indexing, data mining or reporting software which is investigating users computers should be in the hands of someone who is prepared to deal with any repercussions of what may be found.
Beyond that, several of the packages examine and report results based on what could be termed “sensitive” and “private” data, often without the context for how that data arrived on the hard drive. For example, Google’s Desktop Search (GDS) indexes the cache for whatever web browser is being used – and even searches encrypted pages such as online banking or secure patient service sites.
Most DS tools and suites are, in fact, without a proper mechanism to limit access based on policies (so that users cannot choose to expand the search criteria). This means that even if DS software was “locked down”, it would be easily un-fixed by a user to, once again, search anything and everything.
Overall Recommendation
Overall, the NT team for e-Health Services, Health Sciences Center’s recommendation is to strongly discourage the use of DS software at x. It puts too much power into a users hands to search too much data in an unrestricted and unmanaged fashion. Inherent security issues in several packages, and the propensity for the software to be abused only further our belief that now is not the time to be releasing DS packages into the wild.
If a large enterprise-class vendor were to produce a manageable solution which provided the substantial benefits to users, without the substantial security and privacy risks built into the current generation of tools, we would be more than happy to look at approving the installation of DS software.
For now, however, there are simply too many questions, concerns and issues to condone the use of Desktop Search packages at x.
Are DS’s a security issue? In my opinion, yes. Sure, if someone has physical access to your machine they can “do anything”. However these tools pose a set of problems unique to the ability to find sensitive information. The issue of policies, profiles, access limitations, etc is a whole other kettle of fish.
So, yes, anyone can do “anything” with physical access to your machine. As long as “anyone” is someone who knows how to do “anything”. From an auditing perspective, DS’s have loads of issues, which is where this is coming from.
Feel free to comment and tell me I’m smoking some cheap crack ;-)
InsideBlogging Launches!
Dec 20th
In adherence with my short-standing opinion that a project doesn’t truly launch until its press release is live, InsideBlogging is now a real, honest to goodness project!
The press release went out this morning. Looking forward to talking to all kinds of folks.
This little company is only 3 weeks old, but it’s been a great experience already. I can definitely see this shaping up to be something I’m going to love doing fulltime in February.
Thanks to everyone for your support, for being brutally honest in regards to the decisions we’ve made thus far and for the dozens of emails. Everything helps us shape where this company is going long term. We’re making some great relationships and having a lot of fun in the process, so thanks again!
Drastic Drop in Traffic
Dec 19th
Not entirely sure why, but I’m seeing the same thing as Darren: a drastic drop in traffic.
Not entirely sure why at this point, but yeah, traffic’s back down to pre-”fame” levels, about 5000 pages/day (from 12K-15K/day).
I’m investigating now.
Btw, happy holidays!
Final eBay Email
Dec 17th
The following is eBay’s final email to me. I’m not going to respond, as the point is fair enough. I wasn’t really trying to circumvent fees, however it’s easy to see how it’d be interpreted in that manner.
Here’s the email:
Hello Jeremy,
Thank you for taking the time to write eBay with your concerns. I’m happy to help you further.
With regard to your request for a telephone call, please understand that since eBay is an online company, our focus is to provide support to our community through the use of email. Therefore, at this time we are unable to offer the option of phone support.
I have reviewed your account history and the action taken with regard to the auction listing in question. I have determined that while your auction was in violation, you were provided with the incorrect violation notice. Please accept our apologies for this mistake.
Your listing for “Blogger for Hire – Start or Improve Your Blog”, item number 5142129647, was actually in violation of our Circumventing Fees policy because of the following information in your listing:
“If it is a fit, the blogger is happy to negotiate a deal to make the position a more permanent contract position for a reasonable fee”
This information indicates that you are willing to offer additional services outside of the auction to interested buyers. This is not permitted and a violation of our Circumventing Fees policies. For more information on our Circumventing Fees policy, please visit the following URL:
http://pages.ebay.com/help/policies/listing-circumventing.html
I have made an amendment to your account to remove the ‘No Item’ (User Agreement Section 5.1) violation from your account history and have replaced it with a Circumventing Fees violation.
For a better understanding of our listing guidelines and how they affect the way you list your items, please visit the following URL:
http://pages.ebay.com/help/policies/listing-ov.html
It is my pleasure to assist you. Thank you for choosing eBay.
Regards,
eBay Community Watch