Archive for September, 2004
I think the entire 90 minutes can be summed up with these quotes:
John Kerry: I have never wavered in my resolve. George Bush: I know what is happening in the world.
All I can say to both men: must be freaking nice.
Okay, there may not be more than one of these, but I didn’t pick up on this issue until yesterday. After 5 hours on the phone with Microsoft support.
When specifying paths in your SUS settings (GPO, Registry, etc) you can’t use UNC paths. They have to be HTTP paths. This makes sense when you think about it, since SUS is HTTP-based, but it was a real killer as I’d spent hours in newsgroups, conversations with folks, etc. As soon as we changed the path to http://servername instead of \servername everything woke up. At least it seemed to. 10am this morning (in 1.5 hours) is when the server should start to get hammered by 2500+ clients looking for a fairly large amount of updates.
Thank goodness I staggered them throughout the day.
Anyways, on a positive note, I love Microsoft support. I’ve never had a tech be rude, pass me off, tell me it was my issue, etc. 250$ for 5 hours of support is fantastic. I once had a 20 hour call in with Microsoft and they ended up giving it to me free of charge for “causing me so much grief”.
The only support I enjoy more is Dell’s. HP’s can be incredibly difficult (even when you’re a multimillion dollar customer). Novell’s is also very, very good (we have direct access to engineers and developers). Citrix’s is crap.
Long day yesterday. SUS is up though, and that’s one key to protecting ourselves from that bloody JPEG thing.
In my 2 year quest to find the “perfect” job it’s very very unusual to find recruiters who really care about people. I don’t mean in the typical “yeah, I care about people and want them to find the right job” type of way. I mean, find recruiters who are willing to go beyond the call of duty, beyond their comfort zone and do something that really typifies what Recruiting was always meant to be about: finding the best people for the best jobs and treating them the best way you can.
I’ve been incredibly privileged to get to know a few to varying degrees. Michael at Canadian Headhunter is one of the best recruiters I’ve met. He doesn’t recruit in my field so there’s no “humping the leg til it bleeds” going on. He’s just a great recruiter and always willing to lend an ear (and vice versa).
Gretchen and Zoe (I tend to email Gretchen more, no idea why) over at JobsBlog are obviously up there as well. I point to their posts fairly regularly because they recruit for the types of roles I’m interested in, but also because they are incredibly down to earth. That and, obviously, I want to work at Microsoft one of these decades (no rush).
A third is Heather. She also works at Microsoft. She recruits for more marketing oriented jobs though, and as such her posts pique my interests slightly less though. But today she went well beyond the call of duty:
I want to make a public commitment to respond via e-mail to every marketing person who send me their resume.
You’ll get a few things as part of this “respond”ing:
1. Confirmation that your resume’s been received (by her, not just the system) 2. She’ll personally get your resume in the database 3. She’ll review your resume and forward it as appropriate 4. She’ll let you know if you don’t fit and why
The key to this is that Heather is, as I like to put it, a Resource Recruiter. It’s her job to find good candidates. Not to match people to openings. As such, you won’t find her emailing you with “the perfect job”. But, you will find an email (or a few) from what could well be the Perfect Recruiter.
I’m not sending my resume in because I don’t have a marketing background. I’d love to be in some of the more marketing roles (Program Manager / Evangelist), but Heather’s already indicated that my experience doesn’t fit that type of profile directly. I know she’d consider me if the right job came up, but I’m not emailing my resume today as I don’t fit what she’s looking for from this call.
So, if you’ve got a marketing background and would like to work at Microsoft, prep that resume and send it in to Heather. You’re not likely to get a better shot at this.
Update: Heather has now included her email address in her post (and the comments here). I still recommend you send it to her in plain text as opposed to as an attachment. This will give you an appreciation for how the resumes look in the Microsoft database.
Good luck to all, and to all a good night :)
… This thing’s kicking our asses. It’s huge.
I’ll have more info as we roll out our strategy here. This’ll be an interesting one. And painful too.
Last weekend I was interviewed by Mack over at Blogosphere Radio. The radio show is now live!
Mack and the team truly rock, I really hope this grows into something fantastic for them. As far as the interview, I sounded really stuffy but apparently everyone they interview does. I was a touch nervous and all that, but overall it went well. Except for the part where I misheard a question and answered something else entirely… I sounded like such a politician ;-)
Anyways, have a listen and make sure to subscribe to the Blogosphere Radio RSS Feed.